Shipping Policy

Processing Time:

Orders are typically processed within 3-4 business days, depending on order volume.

Estimated Shipping Time:

Transit times range from 5 to 14 business days, depending on the shipping carrier.

Shipping Cost:

Shipping costs start at $10. However, orders over $100 qualify for free shipping.

 

Returns & Replacements

1. How to Return Your Order

• Returns are accepted within 30 days of delivery.

• To initiate a return, please email us at info@higiftjoy.com.

• All products must be returned in their original packaging, including any supplied hardware.

• Return shipping costs are the responsibility of the customer.

2. What to Do If Your Product Arrives Damaged

• While we strive to protect all orders with proper packaging, mishandling by shipping carriers may occasionally result in damage.

• If your product arrives damaged, contact us at info@higiftjoy.com, and we’ll send a replacement promptly.

For any additional inquiries, feel free to email us—we’re here to help!